VoIP Services experiencing SIP 408 Errors

Incident Report for VanillaSoft

Resolved

Our VanillaSoft VoIP services are now operational. Thank you for your patience and understanding.

Posted Oct 30, 2023 - 10:14 EDT

Monitoring

Our engineers have identified and addressed the issues causing the SIP errors. Dialing and receiving calls have been re-established. The team will continue to monitor.

Posted Oct 30, 2023 - 09:30 EDT

Investigating

We are investigating reports of a possible service outage affecting some of our VoIP services. Our engineers are currently working on addressing and resolving these issues.

Posted Oct 30, 2023 - 09:21 EDT

This incident affected: VanillaSoft VoIP/SMS.