All Systems Operational
VanillaSoft Web Application ? Operational
VanillaSoft Legacy Application ? Operational
VanillaSoft VoIP/SMS ? Operational
VanillaSoft.com WebSite ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Resolved - The performance degradation has been resolved. We are actively continuing to monitor it. If anything changes we will issue another status alert. Sorry for any inconvenience. We sincerely appreciate your support and loyalty.

#TeamVanillaSoft
Mar 12, 19:18 EDT
Monitoring - The issue has been identified. We have implemented a workaround and are monitoring. More updates to follow.
Mar 12, 18:59 EDT
Investigating - VanillaSoft is currently experiencing performance degradation. Users may experience slow speeds or have trouble logging in. We are investigating the issue and will provide updates as they become available.

All hands are on deck for this one folks. We feel your pain. Hold tight. We want this resolved as soon as possible, just like I’m sure you do, too. We appreciate your patience, and we apologize for any inconvenience.
Mar 12, 18:28 EDT
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.