All Systems Operational
VanillaSoft Web Application   ? Operational
VanillaSoft Legacy Application   ? Operational
VanillaSoft VoIP/SMS   ? Operational
VanillaSoft.com WebSite   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - This incident has been resolved.
Nov 12, 20:37 EST
Identified - We have had numerous reports from users who are unable to connect to VanillaSoft. Our initial findings have determined this is limited to those users who are customers of Spectrum Internet. From our side, all systems are operational. We will continue to monitor the situation. If you are a Spectrum client and are experiencing these issues, we suggest you contact them directly. If you are not a Spectrum client and you are experiencing any issues, please contact support@vanillasoft.com
Nov 12, 17:16 EST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.