VanillaSoft Status

All Systems Operational

VanillaSoft Web Application Operational

VanillaSoft Legacy Application Operational

VanillaSoft VoIP/SMS Operational

VanillaSoft.com WebSite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 13, 2026

Inbound and Outbound Call Issue

Resolved - The affected IP backbone carrier has implemented a solution, and we are monitoring the results. Service is currently restored to normal operations.
Mar 13, 13:18 EDT

Monitoring - Issues with inbound and outbound calls have been resolved. We will continue to monitor to ensure stability. Thank you for your patience, and we apologize for the inconvenience this has caused.
Mar 13, 12:08 EDT

Investigating - We are currently experiencing an issue affecting incoming and outgoing calls due to an IP backbone issue. This could potentially cause abnormal delays or an inability to initiative or receive calls. Our engineers are working on resolving this as quickly as possible. We will continue to provide updates as they become available. We apologize for the inconvenience this is causing.
Mar 13, 11:56 EDT

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.