All Systems Operational
VanillaSoft Web Application ? Operational
VanillaSoft Legacy Application ? Operational
VanillaSoft VoIP/SMS ? Operational
VanillaSoft.com WebSite ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - This incident has been resolved.
Oct 17, 16:56 EDT
Monitoring - Our softphone provider (Counterpath) has had a data center outage this morning causing our VS Connect softphone login service to fail. They believe they have identified the issue and are currently in the process of restoring the service. VoIP services were not impacted, so service would be uninterrupted for users who were logged in before the issue began. If you would like to read details on the outage, please go to https://support.counterpath.com/hc/en-us/articles/360057898473-Data-Center-Outage-Oct-17
Oct 17, 12:46 EDT
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.