VanillaSoft Status

All Systems Operational

VanillaSoft Web Application

Operational

VanillaSoft Legacy Application

Operational

VanillaSoft VoIP/SMS

Operational

VanillaSoft.com WebSite

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

VanillaSoft VoIP Intermittent Call Issue

Resolved - The VoIP call issues that have been reported by some of our clients have now been resolved. All Dialing and Call Center functionalities have been restored.
Sep 18, 16:27 EDT

Monitoring - The VanillaSoft Support team is aware of the call issues that are happening to some of our customers. We have isolated the problem and are working on a resolution.

Affected Components
-Inbound Dialing
-Outbound Dialing
-Call Center
Sep 18, 15:58 EDT

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.