All Systems Operational
VanillaSoft Web Application ? Operational
VanillaSoft Legacy Application ? Operational
VanillaSoft VoIP/SMS ? Operational
VanillaSoft.com WebSite ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Resolved - All systems are officially operational. This brief outage is resolved. We thank you for your patience.
Feb 21, 19:25 EST
Monitoring - Phone lines have been restored. We continue to investigate the root cause of the incident, while also testing that all features are fully functional.
Feb 21, 18:57 EST
Investigating - VanillaSoft VoIP is currently down for all customers. The team is aware of the issue with working diligently to restore service. We will update with timelines and updates as they become available.
Feb 21, 18:48 EST
Feb 20, 2021

No incidents reported.