All Systems Operational

VanillaSoft Web Application Operational
VanillaSoft Legacy Application Operational
VanillaSoft VoIP/SMS Operational
VanillaSoft.com WebSite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 4, 2026

No incidents reported today.

Feb 3, 2026
Resolved - The service disruption has been resolved, and systems are currently operating normally.

Our initial investigation indicates the outage may have been caused by an issue with a downstream carrier. We are awaiting final confirmation from the provider and will share additional details as soon as they are available.

Thank you for your patience and understanding.

Feb 3, 20:33 EST
Monitoring - We are getting reports that our VOIP services issue with Failed to Establish has been resolved. We will continue to monitor. We thank you all for your patience and understanding and we sincerly apologize for any inconvience this has caused.
Feb 3, 20:14 EST
Update - Our engineers are still investigating the root cause of this issue with our VOIP services. We are engaged with the team and are working towards a resolution. We apologize for any inconvenience this may cause. We appreciate your continued patience.
Feb 3, 19:56 EST
Investigating - We are currently investigating reports of Failed to Establish Error on our Voip system. Our engineers are working to identify root cause
Feb 3, 19:30 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.