VanillaSoft Status

All Systems Operational

VanillaSoft Web Application Operational

VanillaSoft Legacy Application Operational

VanillaSoft VoIP/SMS Operational

VanillaSoft.com WebSite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

VoIP is currently down for all customers

Resolved - All systems are officially operational. This brief outage is resolved. We thank you for your patience.
Feb 21, 19:25 EST

Monitoring - Phone lines have been restored. We continue to investigate the root cause of the incident, while also testing that all features are fully functional.
Feb 21, 18:57 EST

Investigating - VanillaSoft VoIP is currently down for all customers. The team is aware of the issue with working diligently to restore service. We will update with timelines and updates as they become available.
Feb 21, 18:48 EST

Feb 20, 2021

No incidents reported.