VanillaSoft currently offline
Incident Report for VanillaSoft
Resolved
This incident has been resolved.
Posted 13 days ago. Jun 04, 2019 - 14:30 EDT
Monitoring
We have switched over to our Google backup servers, which are located in a region that is currently not impacted by Google’s outage. VanillaSoft appears to be back to normal, but we will continue to monitor. Thanks for your patience.
Posted 13 days ago. Jun 04, 2019 - 14:22 EDT
Identified
Our Google hosting platform is experiencing a regional outage. We are in communication with Google’s engineers as they work towards a resolution. We will update as soon as we know more.
Posted 13 days ago. Jun 04, 2019 - 12:13 EDT
Monitoring
VanillaSoft is back online but we are awaiting confirmation from Google that the issue is fully resolved. In the interim we will continue to monitor.
Posted 13 days ago. Jun 04, 2019 - 11:38 EDT
Investigating
We are currently investigating a possible outage with Google. We will update as soon as we know more.
Posted 13 days ago. Jun 04, 2019 - 11:27 EDT
This incident affected: VanillaSoft Web Application and VanillaSoft Legacy Application.