VanillaSoft is now up and running on secondary servers
Incident Report for VanillaSoft
Resolved
Our testing has found no further issues.
Posted 10 days ago. Jun 07, 2019 - 11:18 EDT
Update
We are continuing to monitor for any further issues.
Posted 12 days ago. Jun 05, 2019 - 16:20 EDT
Update
We believe that we have identified the root cause of the intermittent latency issues that were experienced by some customers today. We will continue to monitor closely to validate.
Posted 12 days ago. Jun 05, 2019 - 16:17 EDT
Update
We have seen intermittent, regional access issues that we are looking into. We will continue to monitor, but it does not seem to be impacting all regions.
Posted 12 days ago. Jun 05, 2019 - 12:09 EDT
Monitoring
VanillaSoft is now up and running on secondary servers, and testing is showing that everything is working well.
Posted 13 days ago. Jun 04, 2019 - 14:39 EDT
This incident affected: VanillaSoft Web Application and VanillaSoft Legacy Application.