VanillaSoft Status

All Systems Operational

VanillaSoft Web Application Operational

VanillaSoft Legacy Application Operational

VanillaSoft VoIP/SMS Operational

VanillaSoft.com WebSite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

SIP 503 Errors

Resolved - SIP 503 errors are now resolved. VoIP services are operational.
Apr 20, 13:35 EDT

Monitoring - Our engineers have confirmed that the sip errors and registration issues are fully resolved.

You may need to restart your VoIP services in order to place and receive calls.

If you require any further assistance, you can reach out directly to our support team by calling 972-200-0179

Thank you for your patience and we appreciate your business.
Apr 20, 11:42 EDT

Update - Our engineers have identified the issues and are currently implementing a resolution. We will update once again shortly.
Apr 20, 11:29 EDT

Update - Our engineers are continuing to investigate the cause of the SIP errors and registration issues. We will send another update as soon as our engineers deploy a resolution. Once again, we thank you for your patience.
Apr 20, 10:57 EDT

Identified - We are aware of VoIP issues that are creating a SIP 503 error. Our engineers have identified the issue and are currently working on its resolution.

We appreciate your patience and apologize for this inconvenience. We will update as soon as it is resolved.
Apr 20, 10:24 EDT

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.